What is Telemedicine

Telemedicine refers to any traditional diagnosis and monitoring provided through remote technology. In other words, telemedicine is any medical attention given through electronic communication.

Telehealth, on the other hand, is used to describe a broad scope of virtual diagnosis, management, education, psychiatry, and other forms of healthcare.

Neither telemedicine nor telehealth are specific services, rather they are a collection of means to enhance the delivery of care and education. They can be used for, but are not limited to:

·      Home Health

·      Hub and Spoke

·      Provider to patient care

·      Counseling

·      Chronic care/chronic disease monitoring

·      Disaster management

·      Dentistry

·      Consumer and professional education

·      Prison health

·      Scholastic education

There are several distinct modalities of telemedicine and telehealth:

Live Video:

Live video is simple: a live 2-way interaction between 2 or more people via audiovisual telecommunication. The participating people are usually a provider on one side, and patients, providers, or caregivers on the other. Live video can be used for diagnostics, consultations, and treatment services. It can also be used as a substitute for in-person meetings when they are otherwise unavailable.


Store-and-forward is the transfer of recorded health history (EMR, X-rays, photos, videos) through a secure electronic communications platform to a provider (usually a specialist) to further evaluate the case or render a service outside of the live interaction.

Mobile Health:

Mobile health is any health practice or education that is provided over a mobile electronic device such as cellphones, tablets, and PDAs. It can go from alerts and messaging to actual consultations.

Remote Patient Monitoring:

Remote Patient Monitoring is the collection of the personal and/or medical health data of an individual in one location through electronic communication, in order to transmit that data to a provider in another location. This service allows providers to continue to track and analyze data from patients from their home or in a care facility in order to reduce their chances of readmission to a hospital.

To learn more, please visit: http://cchpca.org/what-is-telehealth and http://www.americantelemed.org/


Benefits for Providers

Video consultations give you the flexibility to treat patients from anywhere. You control the schedule to fit inside your office hours and non-office hours. It allows better versatility and management for both your personal and professional time. 

Online consultations allow you to see more patients. Not only does it increase profitable encounters with existing patients, it actually attracts new patients by just having the service, regardless of location. A recent study demonstrated how 5 clinics averaged a 20% increase in patients over 3 months by offering telemedicine and telehealth services. Telemedicine actually creates a new avenue of marketing for your practice or organization.

Telemedicine is easy for your users and your wallet. TruClinic is simple to set up, low cost, and low maintenance. It’s easy and efficient for both patients and providers. It can be used on any computing device with an internet or 3G connection and webcam. That means you don’t need any new hardware or software to use it. And with TruClinic, it’s easy to connect providers to their own payment methods, including PayPal.

Telemedicine also creates a smoother process of care for patients and providers. No more canceled appointments because of transportation or weather. This increase patient satisfaction and results in higher rates of patient returns and referrals.

Online care lets patients choose you the provider they want, regardless of location. When patients don’t are about the location, you’ll see an optimization in referrals. Also, TruClinic lets you take referrals to the next level with its one-click access option. Now providers, practices, and organizations can meet with patients with a single button on their website.

TruClinic complies with HIPAA, HITECH, PIPEDA, COPPA, HL7, and the FDA. We take security extremely seriously, and we want to ensure reliability and legally sound interactions. With a full set of inscriptions and firewalls, telemedicine via TruClinic is one of the safest modern methods of care available.

Telemedicine gives providers the power and flexibility to reduce overhead, in-office time, and work overall; all while being able to offer extended hours. Telemedicine helps providers better manage their practice and time in a way that fits their needs and preferred lifestyle.


Benefits for Patients

Telemedicine makes appointments hassle-free. Since everything is now online, video consults make it easy for everyone to keep their appointments regardless or transportation issues, sickness, or inclement weather. Flexible scheduling also helps patients fit in appointments in between meetings or off hours. Telemedicine maintains continuous, relaxing care without the expenses and aggravations of transportation or waiting rooms. With provider support just a click away, patients save time and money, comforted by the added benefits of telemedicine TruClinic provides.

Patients appreciate how affordable telemedicine is. With TruClinic, patients can uses both credit card and PayPal as methods of payment. They can also easily schedule both individual and routine sessions in minutes.